Real Estate Professional Network

Agent Representation by Laurel Grandle, REALTOR

If you've been following my blogs you know that most of them are about real estate:. The nuts and bolts of home ownership; most are mAeant to assist buyers and sellers. Some address agent behavior, but they've been rare.

Today I'd like to talk about REALTOR responsiveness.. This is a tough market. Every transaction is important and that is the way it should always have been. Even in the boom years of real estate, the early part of this decade. Today, every buyer is a blessing. They should have ALWAYS been treated that way.

I dislike criticizing another professional, but this needs to be said. I have a buyer relocating from another state. Their current home is listed with a "top agent". He told them that he does not return phone calls unless the caller has left multiple messages. He is "too busy" This is abdominal behavior in ANY market. A caller should always be treated with respect and should expect his call to be returned promptly...the FIRST time he leaves a message.

I'm searching for the best available property for these buyers. Many times I have questions that only the listing agent can help me with...I know from bitter experience that I have to place numerous calls and e-mails to listing agents before they will call me back and assist. This makes NO SENSE to me. I have a qualified buyer with specific needs and I, too, should be treated with respect. My inquiries should be promptly addressed.

As a "listing agent", a buyer's agent is my best friend...NO ONE makes money, NO ONE moves without the buyer. I always return my calls as quickly as I can. I gather any information I don't already have for the buyer's agent. It's my job to represent the owners to the best of my ability, and that includes returning calls and "courting" the other agent. I think if owners would check up on the way inquiries are handled by their agents, they'd be amazed at the apparent disinterest displayed by many agents.

As a REALTOR with a property to sell, it is my job to sell it TWICE: First to the other agents, so that they will want to show it to their buyers. NEXT it to the buying public, so that they will want to see it. Information is presented differently to the REALTOR than to the buying public. But the objective is always to present the property accurately and quickly.

Thinking of moving? Call Laurel today! She can help you with every aspect of your relocation: 865 389 2551 or her office: 865 690 4300.

visit her web site: http://www.LaurelGrandle.com. You can begin the search for your perfect home right there!

Laurel Grandle sells homes throughout the East TN Area, including Knoxville, Karns, Farragut, Halls, Powell, Loudon County, Knox County. She specializes in Lake homes, Luxury homes, Historic homes, New Constructionand is an expert at matching buyers with the right house, regardless of the area or price range, she has over 25 years of experience and has helped thousands of clients with their real estate needs.

Here is what some of her clients have said about her recently, “Laurel has an unlimited amount of patience. My family has very specific needs and she understood them and worked with us until we found the perfect home at the right price. I don’t think anyone else would have done that for us and we’ll always be thankful we found her and worked with her. She’s wonderful!” Margo

“Laurel has accommodated us on many occasions very quickly, as our schedules change all the time. She was always understanding of the time and date changes and she helped us find a great house.” Williams

“Thank you! It's wonderful having you as our agent and we both think you're a terrific person. Bob was right when he said we'd love you.” Joe

“Laurel really knows the area and the market. She didn’t waste any time…she showed us what we ask for in the location we wanted and made the whole move a very good experience for our family”. Robert

“Before we wrote an offer, Laurel did a detailed market analysis for us and discussed it with us so we understood what a fair price would be. She went over the entire contract in detail and clarified everything for us. We purchased with confidence and we’d never use anyone else IF we ever decide to sell!” Anne

Exit Realty Knoxville (each office independently owned and operated) is your number one resource for all your real estate needs, including listing, sales, referrals; our EXIT agents are committed to serving you—put us to work for you: 865 389 2551